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The Role of a Postal Worker

There might be a few people that are looking down to a postal worker, but without the role of a postal worker, there is no flow in the postal office.

The role of a postal worker has a few tasks that have to be attended to. A few of these tasks consists of the following:

- Collecting letters and parcels
- Sorting incoming letters and parcels
- Sell stamps and other postal products
- Get the customers to sign for registered, certified and insured mail
- Operate various postal equipment
- Distribute incoming mail from postal trucks

So, understanding the role of a postal worker is a crucial point to have appreciation for a postal worker and here at SAPWU, we make every postal worker count!

Why register with us

SAPWU is a union between the South African Post Office and the Department of Labour, called the South African Postal Workers Union. This union was formed as an alternative trade union that captures the essence of a postal and courier worker.

There are a few benefits when you register with us. When you register with us as a postal worker,  you will be under our protection. We do our best to regulate relations between the member that register with us and their employers. The postal workers or the courier members have a protected job security and we strive to advance their employment prospects.

So, register with us today! You won't regret it!

Importance of postal workers

As a SA Postal Workers Union, we have numerous amounts of postal workers that make sure that you receive your mail in time. Our SA postal workers union would like to share what every postal worker does.

Mail is received and sorted, dispatched and distributed through all the employees working at the Post Office and without them, we won’t be able to send or receive any mail or items.

The post office has the following staff:
Service Clerks - Sells stamps and help people pickup packages, as well as assist with any other services.
Mail sorters - These employees are in charge of sorting out the mail so that it can go the correct places
Mail carriers - Can also be called a mail carrier, mailman, postal carrier, postman/postwoman or a letter carrier. This person is an employee of the postal service who delivers mail to residences and / or businesses.
Postmaster - The head of a particular post office. Responsibilities include management of a centralised mail distribution facility, establishment of letter carrier routes, supervision of letter carriers and enforcement of an organization’s rules & procedures.
Postmaster General - Also called a chief executive officer of the postal services of that particular country and oversees all the postmasters. A Postmaster General is responsible for an entire mail distribution organization which is usually sponsored by the national government.


At the SAPWU we strive at providing expert service in the following - Aims And Objectives

The aims and objectives of the Union shall be:

To regulate relations between members and their employers and to protect and further the interests in
To strive for economic and social justice for all workers by means of, regulating relations, negotiating and settling disputes between workers and employers.
To oppose any discrimination in employment and fight for the rights of all workers in any facet of work.
To advance the democratic right of every worker.
To encourage the settlement of dispute by conciliatory methods.
To promote, support or oppose, as may be deemed expedient, any existing or proposed legislation or other measure affecting the interests of members.
To use every legitimate means possible to convince all persons who are eligible for membership to become members.
To encourage and unite into a single organization all workers employed in the industry in South Africa who are eligible to become members of the Union and or to enhance their economic and social welfare.
To protect the job security of members, to advance their employment prospects and generally to do all things that will be in the interest of members in their individual and collective capabilities.
To improve the wages, salaries and terms and conditions of employment of members through collective bargaining and other lawful means.
To provide when deemed necessary, legal assistance to members in connection with their employment and related matters.
To inculcate a spirit of unity and solidarity amongst all members and workers in the industry and educate members of the Union in the true spirit of family unity, oneness and solidarity based on the philosophy of individuality of the workers and their families.
To co-operate with National and International Organization and thereby improve general standard of living of the workers.
To perform other lawful acts as may appear to be in the interest of the Union and its members and oppose acts, which are not consistent with the objective of the union
To act, oppose and negotiate in the matters concerning Unfair Labour Practice.
To operate in the name of the Union generally such that a role may be played in the social, economic and political upliftment of the community at large and
To observe and act in accordance with the spirit and principle of democracy in all Union activities.

Contact SAPWU today!

More Articles ...

  1. Becoming a Member
  2. Sapawu Governing Body
  3. Know Your Employee Rights
  4. When can i join a Trade union ?
  5. Why choose SAPWU
  6. Still don’t know what your post workers union subscription policies are ?
  7. Functions of a trade union
  8. We Are a Courier and Postal Worker Union
  9. Postal Workers Are Very Important
  10. What We Stand For
  11. SAPWU’s Formation
  12. Scope Of The Union
  13. Our Members Always Benefit
  14. We Are Here For You
  15. Aims And Objectives
  16. The Formation Of SAPWU
  17. A Branch May Be Established
  18. How To Become A Member
  19. Postal Workers
  20. SAPWU Objectives
  21. Member Rights and Obligations
  22. How The Union Was Formed
  23. Decision Making Structures
  24. Become A Member Today!
  25. Our Strength Rests On 2 Pillars
  26. What Is A Union And How Did Sapwu Start?
  27. Public Recognition
  29. Controlling The Union
  30. SAPWU Benefits
  31. Memberbship Procedure
  32. SAPWU’s Code of Ethics
  33. Formation Of SAPWU
  34. Members' Rights And Obligations
  35. Functions Of The Shop Stewards Committees
  36. Application Procedure
  37. The National Officials Duties:
  38. The Regional Congress
  39. SAPWU Code Of Ethics
  40. Membership Benefits
  41. Unity Is Strength
  42. How To Become A Member
  43. Seeking Recognition
  44. SAPO Fuel Cards
  45. Membership Benefits
  46. South African Post Office Union SAPWU
  47. Post Office Fires Striking Workers
  48. Settlement Reached Between SA Post Office, Two Unions
  49. Rights And Obligations Of Members
  50. Functions Of Shop Stewards Committees
  51. SAPAWU Application Procedure
  52. Duties Of The National Officials
  53. Voting
  54. UNITY In Action
  55. Branch Structures
  57. Happy Season Greetings From SAPAWU
  58. Regional Congress
  59. Becoming A Member At SAPAWU
  60. SAPAWU’s Code Of Ethics
  61. Benefits To Our Members
  62. Post Office Constitution
  63. Scope Of The Union
  64. Importance Of Postal Workers
  65. Aims & Objectives Of SAPAWU
  66. SAPAWU Fighting For Rights