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As a South African Postal Employees Union, we have numerous amounts of postal workers that makes sure that you receive your mail on time. Our south african postal Employees Union would like to share what exactly every postal worker does. Mail is received, sorted, dispatched and distributed to all the employees working at the Postal Service and without them, we won’t be able to send or receive any mail or items.

Postal service has the following staff:

- Postal workers
- Service Clerks: Sells stamps and help people pick up packages, as well as assist with any other services.
- Mail sorters: They are in charge of sorting out the mail to go to the indicated addresses.
- Mail carrier: Can also be called a mailman, postal carrier, postman/postwoman or a letter carrier. This person is an employee of the postal service who delivers mail to residences and/or businesses.
- Postmaster: A postmaster is the head of a particular post office. Responsibilities include management of a centralised mail distribution facility, establishment of letter carrier routes, supervision of letter carriers and enforcement of an organization’s rules & procedures.
- Postmaster General: Also called a chief executive officer (CEO) of the postal services of that particular country and oversees the postmasters. A postmaster general is responsible for an entire mail distribution organization which is usually sponsored by the national government.

In 1609, the postmaster general authorised certain persons to carry and deliver letters (mail) and it could only be delivered by them. Benjamin Franklin in the United States was the first appointed postmaster general in 1775, serving longer than 15 months.